Executive Summary

Service Name: E-Assisted Living Services (elivingserv2013)
Country Name: Nigeria (nigera111)
Target Customers: Citizens, Businesses, and other Agencies (possibly)

Service Mission: E-Assisted Living Services Overview

Overview

It is often said that the value and meaning of a civilization can be determined from the record it leaves in the form of architecture and that the true measure of the compassion and civility of a society lies in how well it treats its frail older people. Assisted living is special combination of housing, supportive services and healthcare designed to respond to the individual needs of those who require help with the activities of daily living and instrumental activities of daily living. Supportive services are available, 24 hours a day, to meet scheduled and unscheduled needs, in a way that promotes maximum dignity and independence for each resident and involves the resident's family, neighbors and friends.

One way to think of assisted living is to think of it as housing with a strategic collection of services. Thus, the availability of a range of services, more than anything else defines the level of assistance available. The core services should be:
  1. Three meals per day
  2. Housekeeping service
  3. Assistance with basic ADLs
  4. Personal laundry
  5. Snacks
  6. Medication assistance
  7. Escort service within the building
  8. Wellness activities
  9. Assistance with bathing
  10. Beauty/barber shop services
  11. Emergency call system
  12. Linen service
  13. Special diets
  14. Transportation to shopping
  15. Access to auto/van
  16. Toileting assistance
  17. Transportation to medical appointments
  18. Respite care
  19. Incontinence management
  20. Nursing services
  21. Licensed to administer meds
  22. Weekly health checkup
  23. Physical therapy
The core activities for residents are:
  1. Talking or conversing
  2. Watching TV
  3. Listening to music
  4. Reading and writing
  5. Spiritual/religious
  6. Card and other games
  7. Trips and shopping
  8. Walking and wheeling outdoors
  9. Crafts/art
  10. Exercise sports
  11. Helping others
  12. Doing chores around the house/community
  13. Dancing
  14. Gardening plants
  15. Visitors allowed anytime
  16. Overnight guests
  17. Leave w/o obtaining permission
  18. Community pets
  19. Resident owned pets
  20. Alcohol
  21. Smoking in designated areas
 
 

Service Goals (How this service will be delivered to the customers)

Service Type: Comprehensive
Boundaries Crossed: Federal
Use of Web: Digital Corporation
Use of Mobility: Mobile Corporation

Service Assessment Results

  • Cost/Benifit Results: Should be Done Whenever Possible
  • SWOT (Strengths, Weakness, Opportunities, Threats) Results: Worth Pursuing
  • Acquisition Strategy Recommended: Outsource

Architecture View

The strategic Planning Document provides information about different aspects of this architectural view. Additional documents generated by the system focus on different aspects of this view.

 

Following is the list of support documents, in alphabetical order, generated by the system with brief description.

 Support Documents Available

 

 


Administrative (Governance) Guidelines

  • Public awareness and marketing activities needed
  • Possible funding sources
  • Training and capacity building needed
  • Ethical guidelines to be followed
  • Failure risks and how to minimize and manage them
  • Governance guidelines and appropriate standards

Download as MS Word Document (.doc)
 

 

view summary

 


Audit List

  • Policies checklists
  • Procedures checklist
  • Security checklist
  • Technology checklist

Download as MS Word Document (.doc)
 

 

view summary

 


Business and Integration Requirements Document

  • Functional requirements
  • Security requirements
  • Interface and integration requirements
  • Logical architectures
  • Vendor considerations
  • Information models (use cases, flow diagrams)


Download as MS Word Document (.doc)
 

 

view summary

 


Business Plan

  • Template for business plan
  • Business and company information
  • Service specific Information needed


Download as MS Word Document (.doc)
 

 

view summary

 


High Level Strategic Plan and Solution Architecture

  • Generic information (common best practices, e.g., security) that enforces uniform standards and practices.
  • Service specific (e.g., healthcare versus education) information to address the unique problems for the type of service.
  • Situation specific (large versus small system, simple versus complex system) recommendations of technologies and management.
  • Country/Region specific (e.g., Belgium vs. Brazil) suggestions based on country/region specific factors supplied by World Economic Forum (WEF) and United Nations (UN).


Download as MS Word Document (.doc)
 

 

view summary

 

 


RFP (Request for Proposals) Corner

  • Organization information
  • Bid submission procedures
  • Detailed technical specification of the service
  • Qualifications needed

Download as MS Word Document (.doc)
 

view summary

 


Standards Used

  • Best Practices used (e.g., SOA, TOGAF, PMBOK, CMM)
  • International Standards Used (e.g., ISO 9000, ITIL, NIEM)

Download as MS Word Document (.doc)