Business Processes Needed to Support Web and Mobile Technologies

a) Simple website support

·         Website design

·         Content creation (HTML files)  and maintenance

·         Flash development and maintenance

·         Upload of content

·         Answering user questions

b) Dynamic website support

• Selecting a suitable database manager
• Populating the database with dynamic content
• Select the suitable web gateway technology (VGI, Servlet, JSP, JDBC/ODBC, etc)
• Develop, test and maintain the web gateway technology

c) Website with B2B support

• Design the B2B gateway (use the B2B gateway pattern)
• Design the B2B security
• Develop and maintain the B2B gateway

d) Website with Web 2.0 support

• Introduce social networking features
• Use Web Services to invoke remote Websites
• Develop the needed web services definition language (WSDL)
• Populate the dictionary    
• Develop the client and server side programs
• Test and maintain software

e) Simple wireless support

·         Website design

·         Content creation (HTML files)  and maintenance

·         Flash development and maintenance

·         Upload of content

·         Answering user questions

f) Mobile Application Management

·         Choose the mobile app software (JME, WAP, Imode, BREW, etc)

·         Develop the mobile app code on the handset

·         Test and maintain the wireless connection

g) LBS (Location based Services) application Management

·         Choose the location-based software (GPS, AoA, etc)

·         Test the LBS software

·         Develop the LBS app code on the handset

·         Test and maintain the LBS  connection

h) Mobile Corporate Management

·         Assign a mobile corporate manager

·         Develop the appropriate policies and procedure  

·         Develop the appropriate security policies