Business Intelligence Center (BIC)

Report Name

What Does it Show

Why Important

Target Audience

Administrative (Governance) Guidelines

  • Public awareness activities needed
  • Possible funding sources
  • Training and capacity building needed
  • Ethical guidelines
  • Failure risks
  • Governance guidelines

Can assure that the public awareness, funding, training needs are satisfied

Decision Makers (CIOS, Project Managers)

Audit List

  • Policies checklists
  • Procedures checklist
  • Security checklist
  • Technology checklist

Can be used to monitor, audit and control the technical as well as management aspects of the system on an on-going basis

Decision Makers (CIOS, Project Managers)

Business and Integration  Requirements Document

  • Functional requirements
  • Security requirements
  • Interface and integration requirements
  • Logical architectures
  • Vendor considerations
  • Information models (use cases, flow diagrams) 

This document can be used as a requirement skeleton that can be used to implement the system and integrate with other systems

Hints are provided about the areas that should be/could be expanded.

Designers, Developers, Architects

Users (Customers)

Business Plan

  • Template for business plan
  • Business and company information
  • Service specific Information needed

Can be used to obtain funding or establish partnerships

Decision Makers (CIOS, Business Managers, Project Managers)

High Level Strategic Plan and Solution Architecture

  • Generic information (common best practices, e.g., security) that enforces uniform  standards and practices.
  • Service specific (e.g., healthcare versus education) information to address the unique problems for the type of service.
  • Situation specific (large versus small system, simple versus complex system) recommendations of technologies and management approaches.
  • Country/Region specific (e.g., Belgium vs. Brazil) suggestions based on country/region specific factors supplied by World Economic Forum (WEF) and United Nations (UN). 

This executive summary of the entire project that highlights and can be used for quick management presentations.

This information can be also used in Business Plan documents and RFPs.

Decision Makers (CIOS, Managers at Different Levels)

Designers, Developers, Architects

Users (Customers)

Other Stakeholders (e.g., major vendors)

Project Management (Monitoring and Control) Report

  • Project initiation tasks
  • Project planning tasks
  • Project execution tasks
  • Project monitoring tasks
  • Project closing tasks

This extensive report can be used for day-to-day project management tasks of the project

Decision Makers (CIOS, Project Managers, Quality Controllers, etc)

RFP (Request for Proposals) Corner

  • Organization information
  • Bid submission procedures
  • Detailed technical specification of the service (Terms of Reference)
  • Qualifications needed

The RFP, also known as RFQ (Request for Quote), is a very effective tool for contracting and outsourcing services in the public as well as private sectors around the globe

Decision Makers (CIOS, Managers, etc)


Users (Customers)


Standards Used

  • Best Practices used (e.g., SOA, TOGAF, PMBOK, CMM)
  • International Standards Used (e.g., ISO 9000, ITIL, NIEM)  

Shows the best practices and standards that are used by the system and are the basis of the information contained in the reports

Designers, Developers, Architects

Users (Customers)